Deny internet access to delinquent accounts

19bab79 bryanb at awsllc.net
Mon Dec 28 21:48:11 CET 2009


This is more of a project than a necessity. I was hoping to get this done on
my own. We can't really afford to pay for the tech support either since we
are a small company. I will keep searching on my own and hope some more
replies come in. Thanks for your input.


Alexander Clouter wrote:
> 
> 19bab79 <bryanb at awsllc.net> wrote:
>> 
>> I have never used the freeradius software before, but it looked like a
>> possible fit for my needs. I work for an ISP and we are looking for a way
>> to
>> block internet access for people with delinquent accounts, and redirect
>> them
>> to a page to allow them to pay their bill. I plan on using this software
>> with pfsense.
>>
> This is *not* a FreeRADIUS problem, this is a problem where the solution 
> could use FreeRADIUS that *could* make up part of it however the 
> *tricky* part is going to be:
>  * what medium does your xDSL/dialup/cups-n-string come over 
> 	(L2TP, Ethernet, etc?)
>  * what do you terminate the connections on
>  * what routing facilities do you have available to you
>  * what firewalling facilities do you have
>  * what DNS facilities do you have (you do *not* want to use 
> 	destination NAT of you can avoid it)
>  
>>From what you have told me, I am pretty sure there is no need for 
> FreeRADIUS to be part of the solution....but then of course you have 
> given no details.
> 
>> Can anyone give me any info on how to set this up. I have checked out
>> google
>> looking for tutorials but have had no luck. I am really just looking for
>> some good documentation. I can hopefully work everything out from there.
>> Any
>> help or advice is greatly appreciated.
>> 
> This is not something where a 'tutorial' will exist.  Either you know 
> it, or you do not I am afraid.  In the world of IT there is no shame in 
> admiting "nope, I have no idea, we are going to have to find a good 
> *and* respectible consultant".  A worthwhile investment.
> 
> At $ORK[-1], about six years ago, I worked at an ISP and when we 
> deployed this type of system it was worth more than it's weight in gold 
> as:
>  * customers know they have to pay before they can continue
>  * customers can 'self help' themselves with the payment
>  * the do not need to speak to you or the helldesk
> 
> Although a consultant will cost you money, you will *very* quickly make 
> it back in the support/billing/*stress* savings that you make.
> 
> The solution to make this work is to make the transistion *instant* to a 
> working connection without delay/reconnection once payment is made 
> (hint: source based routing).
> 
> Once this is in place, it is trivial to add very similar functionality 
> that lets you disable users, let them clean patch/update their box
> 
> So...go get a consultant and do not be ashamed of doing so, but make 
> sure you learn from them *how* and *why* it works so you know how to do 
> it next time, and fix it. :)
> 
> You problem is in working out a solution that works with your 
> *networking* infrastructure, not how to get FreeRADIUS (if it is even 
> needed) to do 'something' that could help out.
> 
> Cheers
> 
> -- 
> Alexander Clouter
> .sigmonster says: Memories of you remind me of you.
>                   		-- Karl Lehenbauer
> 
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> 
> 

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