timeout limits

[Sam T]

Hi all,

I did some searching but could not find an answer.

in short, we have some users that are getting idle-timeout after under 1
min, but mostly between 20min-5 hours.

I have tried moving our idle-timeout from 1500min to 15000min, and also
tried 0

Still getting idle-timeouts

Is 15000 possibly too long and not recognized by freeradius? does 0 really
mean unlimited?

My goal is to have no idle timeout or session timeout, or understand how to
set these variables to simulate a best practice for no timeouts / monthly
timeouts.

The device is a windows computer, so it is likely generating a good amount
of background traffic via dhcp, netbios, etc  (is there maybe a minimal
bytle quota that defines idle? or is idle really 0 bytes?)

My apologies for not including any logs in this post. I would like to
understand the limits of this field, and then gather logs.

Thank you for your time!