Hi,

We are having an issue where, in some sessions, an Authentication Request is sent successfully (and inserted into RADPOSTAUTH table), but the Accounting Start Query is never run/received.

Subsequently, Accounting Update Queries come through, but fail due to the fact that a relevant RADACCT session has not been inserted to begin with.

It only happens in a small amount of cases, < 1% of sessions, but nonetheless opens us to loss of data that is not being billed for properly.

Is this a known issue? Is there a workaround? We're looking at changing the Acct Update Query to insert a new session if it cannot find an existing one.

Any help will be appreciated.

henk

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Henk Kleynhans
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Skyrove (Pty) Ltd
Technology Top 100 - Most Promising Emerging Enterprise 2006
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henk@skyrove.com
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"A person with ubuntu is open and available to others, affirming of others, does not feel threatened that others are able and good, for he or she has a proper self-assurance that comes from knowing that he or she belongs in a greater whole and is diminished when others are humiliated or diminished, when others are tortured or oppressed." - Desmond Tutu