As it happens, (no idea why), a user is disconnceted after a poweroutage/powersurge/modem disconnection

or whatever the reason is but the radius doesnt see the user as online.

 

The record in the radacct table has a Start Time but doesnt have a Stop time, the AcctStopTime is set at " 0000-00-00 00:00:00" which is probably

because the user was disconnected abruptly and didn't have the chance to send the Account Stop packet or a Disconnect packet.

 

Anyway, to the bottom line - how do i deal with such situation?

 

Thanks in advance.