noob with some questions

Fri Aug 4 18:00:01 CEST 2006

What a poor attitude and even more, Free support is dedicated by those 
with Free time. Think twice before bitching about someones work when 
they have already posted the how to and know how to do it. If you don't 
understand it that is fine and pay someone for the service. I have no 
problem with that. I'm trying to get you to understand how this 
community works. If you feel like you are personally being attacked that 
is own aptitude of how you are seeing things. Don't get upset if someone 
tells you go re-read something. They are simply trying to get the LIGHT 
BULB effect to go off in your head. IT IS LIKE POSTING A GIANT BILLBOARD 
WITH ANSWERS TO THE TEST ON IT except you don't know how to apply it.

There are three reasons why people won't do something.
1.) They don't know how.
2.) They don't why they should do it.
3.) They don't care.

You fall into category 3.
Have a nice day.

Eric Hilden
CyberCrime Investigation
Colorado Technical University

P. K. wrote:
> This thread has already dragged out beyond reason but I feel since I'm 
> being attacked I should defend myself.
>
> #1) I know how to read.
> #2) First Alan claimed that I and my University wanted something for 
> nothing. "Free"
> #3) Then you come along and claim I'm an idiot for being willing to 
> pay for support.
>
> I don't know where you work chief but here where I work, I have other 
> things to do than spend countless hours reading out of date man pages 
> and listserve archives with no responses or brilliant answers like go 
> read the faq. I spend two weeks trying to wrap my head around this 
> software and I asked a simple question which only ONE person was kind 
> enough to respond to.Obviously neither you nor Alan could be bothered 
> to read or reply to my first email but you all seem to have time to 
> respond to this one. It really makes me wonder if either of you have 
> ever attended University. I have interns work for me every semester. I 
> answer the same question over and over and I never use that excuse to 
> be an asshole. You see, where it might be an old question to me, it's 
> a new one to that student. I'm glad our faculty don't have your 
> attitude our we'd be out of business. After all, these kids have the 
> text book the documentation is there so why do these lazy kids need us 
> to answer their dumb questions when they answer is right in their hand.
>
> I belong to several auto forums and we welcome new people all the 
> time. Some with experience some without. Some are too lazy to search 
> and some just don't know what to ask yet. Either way none are treated 
> like I've been treated here. This "I know something you don't know and 
> therefore I'm great and you're dumb attitude" disgusts me.
>
> This is the last response I'll give on this topic. And since you were 
> kind enough to curse at me, I'll reply: G.F.Y. If you don't know what 
> it means Goggle it or perhaps check the faq's. Your a smart guy. 
> Figure it out. Spend countless hours on it if you have to. Apparently 
> you have the time.
>
> I'll go unsubscribe now. Thanks for the warm welcome, assholes.
>
> --Paul
>
> Paul Kuchinski
> Network Administrator
> Smeal College of Business Administration
> Penn State University
>
> email: pbk105 at psu.edu
> phone: (814)865-0366
> fax:   (814)865-1845
>
>
>
> Eric Hilden wrote:
>> Sorry to jump in here, but I feel like I have to defend something I 
>> believe in now.
>>
>> I haven't read this entire thing, but I can say I have seen this a 
>> hundred times. If you cannot read or clearly understand the topic in 
>> the extensive documentation provided. Then you need to find someone 
>> else who knows Unix or BSD. There is no way anyone is going to give 
>> you a simple answer. The FreeBSD/Unix/Linux community provides vast 
>> amounts of documentation, research, and help. First look for your 
>> answer by going through old mailing lists, type in errors you are 
>> receiving in google, or other easy troubleshooting tips. But don't 
>> expect to say I can't get it to work and tell me how to make it work. 
>> I will admit I am a complete FreeBSD/Unix noob, but I have spent 
>> countless hours now playing with the operating system, pulling my 
>> hair out, and ready to blow it up. But that frustrating process is 
>> the knowledge base I develop in knowing how a particular program works.
>>
>> As far as paying someone or a commercial product. Go for it. 1000% 
>> mark up on something that is already free. If you do not have the 
>> time, patience, or know how, then by all means this is your best 
>> solution. 99% of the companies go look at licensing agreements. You 
>> will see a lot of it documents back to what is already Open Source 
>> and Free.
>>
>> PS.
>> As an end note it is just as fucking stupid as I post Message of Days 
>> for employees that never read it and always ask what are we doing. I 
>> can't answer 100's of the same question everyday. That is why the 
>> DOCUMENTATION is very well written generally, and lots of time goes 
>> into it. Hell you can figure out Unix by just installing the MAN 
>> pages and taking the time to play with the commands; then I see you 
>> as one of my fellow X-Employees that lied on resume of knowing how to 
>> READ something that is right in front of you everyday. So don't 
>> expect people not to get pissed face.
>>
>> P. K. wrote:
>>> And Mr. Friendly wrote:
>>>
>>>> Yes.  It's clear you're not willing to pay for FreeRADIUS support,
>>>> and would rather go with a commercial solution.
>>>
>>> Huh? Well, that comment makes no sense but I'll try to squeeze 
>>> something useful out of it....  Just so I'm clear, because this 
>>> would be news to me, FreeRadius paid support is available? From where?
>>>>  It's also clear
>>>> you're upset that you didn't get immediate answers to all of your
>>>> questions, for free.  There's little anyone can do to solve that
>>>> problem.
>>>
>>> Ah, okay. So you do operate under the "you get what you pay for" 
>>> philosophy. And BTW Thanks for taking the time to respond to this 
>>> email with insults and accusations. Does the paid for service come 
>>> with your snide responses as well? I'd just love to be able to pay 
>>> real money for the honor of subjecting myself to your charismatic 
>>> attitude.
>>>
>>> --Paul
>>>
>>> Paul Kuchinski
>>> Network Administrator
>>> Smeal College of Business Administration
>>> Penn State University
>>>
>>> email: pbk105 at psu.edu
>>> phone: (814)865-0366
>>> fax:   (814)865-1845
>>>
>>>
>>>
>>> Alan DeKok wrote:
>>>> "P. K." <pbk105 at psu.edu> wrote:
>>>>  
>>>>> Thanks for your reply. Unfortunately, the FreeRadius documentation 
>>>>> and support is so abysmal and my experience too limited to make 
>>>>> good use of the advice you gave. Each OSS package has its benefits 
>>>>> and weaknesses I guess. For instance I've used ISC DHCP server for 
>>>>> years and it has stellar support from the programmer, great 
>>>>> on-line information and documentation so much so that I can't 
>>>>> imagine using anything else.
>>>>>     
>>>>
>>>>   ISC DHCP has one, maybe two full-time programmers working on it, ISC
>>>> has 100's of 1000's of dollars in funds to support it, and companies
>>>> have paid large sums of money to for ISC to write additional
>>>> documentation.
>>>>
>>>>  
>>>>> Perhaps in the future the FreeRadius writer's will realize how 
>>>>> useless their software is with the level of documentation and 
>>>>> support they are providing and choose to make improvements or 
>>>>> maybe they'll just continue to operate on a "you get what you pay 
>>>>> for basis."
>>>>>     
>>>>
>>>>   Yes.  It's clear you're not willing to pay for FreeRADIUS support,
>>>> and would rather go with a commercial solution.  It's also clear
>>>> you're upset that you didn't get immediate answers to all of your
>>>> questions, for free.  There's little anyone can do to solve that
>>>> problem.
>>>>
>>>>   And I will note that I've dealt with many people who've installed
>>>> multiple servers, commercial and open source.  Most say that the
>>>> FreeRADIUS documentation is more than adequate for their needs.
>>>>
>>>>   Alan DeKok.
>>>> -- 
>>>>   http://deployingradius.com       - The web site of the book
>>>>   http://deployingradius.com/blog/ - The blog
>>>>
>>>>
>>>>   
>>> - List info/subscribe/unsubscribe? See 
>>> http://www.freeradius.org/list/users.html
>>>
>>
>>
>>
>