RPM Build Errors
Alan DeKok
aland at deployingradius.com
Mon Apr 7 17:52:00 CEST 2008
Jos Vos wrote:
> For all the 1000+ apps in a distro, there are mailing lists, forums,
> or additional commercial support.
Uh... no. If you want to work for such a distro for free, go ahead.
> I understand your point, but this is the way it all works. And, again,
> the same happens for all other apps. Still, vendors *do* a lot of work
> to maintain their distro, backport security fixes etc.
That's their business. I'm happy for them to make money doing that.
But if their customers are expecting third-party support, they're
sadly mistaken. The only support they'll get is "UPGRADE!"
> Not necessarily. When they have production servers and at some point
> people want to include a RADIUS server, or start using webmail, or want
> to enable some other subsystem, then they are going to start using a new
> feature on their (old) boxes.
Then they are welcome to upgrade to a version *we* support. If
they're not willing to do that, they can pay support to Redhat. If
they're not willing to do that, then *you* can support them.
I don't see any reason I should support them.
Alan DeKok.
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