noob with some questions

[P. K.]

This thread has already dragged out beyond reason but I feel since I'm 
being attacked I should defend myself.

#1) I know how to read.
#2) First Alan claimed that I and my University wanted something for 
nothing. "Free"
#3) Then you come along and claim I'm an idiot for being willing to pay 
for support.

I don't know where you work chief but here where I work, I have other 
things to do than spend countless hours reading out of date man pages 
and listserve archives with no responses or brilliant answers like go 
read the faq. I spend two weeks trying to wrap my head around this 
software and I asked a simple question which only ONE person was kind 
enough to respond to.Obviously neither you nor Alan could be bothered to 
read or reply to my first email but you all seem to have time to respond 
to this one. It really makes me wonder if either of you have ever 
attended University. I have interns work for me every semester. I answer 
the same question over and over and I never use that excuse to be an 
asshole. You see, where it might be an old question to me, it's a new 
one to that student. I'm glad our faculty don't have your attitude our 
we'd be out of business. After all, these kids have the text book the 
documentation is there so why do these lazy kids need us to answer their 
dumb questions when they answer is right in their hand.

I belong to several auto forums and we welcome new people all the time. 
Some with experience some without. Some are too lazy to search and some 
just don't know what to ask yet. Either way none are treated like I've 
been treated here. This "I know something you don't know and therefore 
I'm great and you're dumb attitude" disgusts me.

This is the last response I'll give on this topic. And since you were 
kind enough to curse at me, I'll reply: G.F.Y. If you don't know what it 
means Goggle it or perhaps check the faq's. Your a smart guy. Figure it 
out. Spend countless hours on it if you have to. Apparently you have the 
time.

I'll go unsubscribe now. Thanks for the warm welcome, assholes.

--Paul

Paul Kuchinski
Network Administrator
Smeal College of Business Administration
Penn State University

email: pbk105 at psu.edu
phone: (814)865-0366
fax:   (814)865-1845



Eric Hilden wrote:
> Sorry to jump in here, but I feel like I have to defend something I 
> believe in now.
>
> I haven't read this entire thing, but I can say I have seen this a 
> hundred times. If you cannot read or clearly understand the topic in 
> the extensive documentation provided. Then you need to find someone 
> else who knows Unix or BSD. There is no way anyone is going to give 
> you a simple answer. The FreeBSD/Unix/Linux community provides vast 
> amounts of documentation, research, and help. First look for your 
> answer by going through old mailing lists, type in errors you are 
> receiving in google, or other easy troubleshooting tips. But don't 
> expect to say I can't get it to work and tell me how to make it work. 
> I will admit I am a complete FreeBSD/Unix noob, but I have spent 
> countless hours now playing with the operating system, pulling my hair 
> out, and ready to blow it up. But that frustrating process is the 
> knowledge base I develop in knowing how a particular program works.
>
> As far as paying someone or a commercial product. Go for it. 1000% 
> mark up on something that is already free. If you do not have the 
> time, patience, or know how, then by all means this is your best 
> solution. 99% of the companies go look at licensing agreements. You 
> will see a lot of it documents back to what is already Open Source and 
> Free.
>
> PS.
> As an end note it is just as fucking stupid as I post Message of Days 
> for employees that never read it and always ask what are we doing. I 
> can't answer 100's of the same question everyday. That is why the 
> DOCUMENTATION is very well written generally, and lots of time goes 
> into it. Hell you can figure out Unix by just installing the MAN pages 
> and taking the time to play with the commands; then I see you as one 
> of my fellow X-Employees that lied on resume of knowing how to READ 
> something that is right in front of you everyday. So don't expect 
> people not to get pissed face.
>
> P. K. wrote:
>> And Mr. Friendly wrote:
>>
>>> Yes.  It's clear you're not willing to pay for FreeRADIUS support,
>>> and would rather go with a commercial solution.
>>
>> Huh? Well, that comment makes no sense but I'll try to squeeze 
>> something useful out of it....  Just so I'm clear, because this would 
>> be news to me, FreeRadius paid support is available? From where?
>>>  It's also clear
>>> you're upset that you didn't get immediate answers to all of your
>>> questions, for free.  There's little anyone can do to solve that
>>> problem.
>>
>> Ah, okay. So you do operate under the "you get what you pay for" 
>> philosophy. And BTW Thanks for taking the time to respond to this 
>> email with insults and accusations. Does the paid for service come 
>> with your snide responses as well? I'd just love to be able to pay 
>> real money for the honor of subjecting myself to your charismatic 
>> attitude.
>>
>> --Paul
>>
>> Paul Kuchinski
>> Network Administrator
>> Smeal College of Business Administration
>> Penn State University
>>
>> email: pbk105 at psu.edu
>> phone: (814)865-0366
>> fax:   (814)865-1845
>>
>>
>>
>> Alan DeKok wrote:
>>> "P. K." <pbk105 at psu.edu> wrote:
>>>  
>>>> Thanks for your reply. Unfortunately, the FreeRadius documentation 
>>>> and support is so abysmal and my experience too limited to make 
>>>> good use of the advice you gave. Each OSS package has its benefits 
>>>> and weaknesses I guess. For instance I've used ISC DHCP server for 
>>>> years and it has stellar support from the programmer, great on-line 
>>>> information and documentation so much so that I can't imagine using 
>>>> anything else.
>>>>     
>>>
>>>   ISC DHCP has one, maybe two full-time programmers working on it, ISC
>>> has 100's of 1000's of dollars in funds to support it, and companies
>>> have paid large sums of money to for ISC to write additional
>>> documentation.
>>>
>>>  
>>>> Perhaps in the future the FreeRadius writer's will realize how 
>>>> useless their software is with the level of documentation and 
>>>> support they are providing and choose to make improvements or maybe 
>>>> they'll just continue to operate on a "you get what you pay for 
>>>> basis."
>>>>     
>>>
>>>   Yes.  It's clear you're not willing to pay for FreeRADIUS support,
>>> and would rather go with a commercial solution.  It's also clear
>>> you're upset that you didn't get immediate answers to all of your
>>> questions, for free.  There's little anyone can do to solve that
>>> problem.
>>>
>>>   And I will note that I've dealt with many people who've installed
>>> multiple servers, commercial and open source.  Most say that the
>>> FreeRADIUS documentation is more than adequate for their needs.
>>>
>>>   Alan DeKok.
>>> -- 
>>>   http://deployingradius.com       - The web site of the book
>>>   http://deployingradius.com/blog/ - The blog
>>>
>>>
>>>   
>> - List info/subscribe/unsubscribe? See 
>> http://www.freeradius.org/list/users.html
>>
>
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