Alan DeKok aland at
Mon Sep 30 17:11:35 CEST 2019

  I've banned this account.

  It's entirely wrong inappropriate to subscribe to the list with an auto-responding "support" address.

> On Sep 30, 2019, at 11:00 AM, <servicedesk at> <servicedesk at> wrote:
> Your email to the Global IT Service Desk has been received - if this is an issue requiring URGENT assistance, please CALL us using your in-country phone number. We will respond to your e-mail during our regular hours of operation between 7:00 AM to 6:00 PM local time. We provide limited support outside of the local business hours. 
> You can also obtain support through our Service Desk Portal on the web at 

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