EAP Failure Code 4

[Paul Bone]

Thanks Gerald, I was just hoping someone might have already had a similar issue with Unifi APs as it is very hard to get debugging logs when customers are shouting at 1st line support that their WiFi is not working and they don’t want to wait for us to gather info - they want it rebooted and back up ASAP.

I asked here as ubiquiti support have not been the greatest with us so far.

I obviously didn’t word my original request correctly.

Paul

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________________________________
From: Freeradius-Users <freeradius-users-bounces+paul.bone=probitas-solutions.tech at lists.freeradius.org> on behalf of Gerald Vogt <vogt at spamcop.net>
Sent: Tuesday, July 18, 2023 3:02:54 PM
To: freeradius-users at lists.freeradius.org <freeradius-users at lists.freeradius.org>
Subject: Re: EAP Failure Code 4

A quick search with google into the eap codes would tell you that code 4
means "failure". Code 3 is success, code 4 is failure. It always ends
with either code. Thus, it's really impossible to give any more pointers
with the information you gave... -Gerald

On 18.07.23 15:45, Paul Bone wrote:
> That is a particularly unnecessary patronising response!
>
> I'm not asking anyone to work on a problem for me, I'm asking if anyone has had it before.
>
> Paul Bone
>
> -----Original Message-----
> From: Freeradius-Users <freeradius-users-bounces+paul.bone=probitas-solutions.tech at lists.freeradius.org> On Behalf Of Alan DeKok
> Sent: Tuesday, July 18, 2023 2:41 PM
> To: FreeRadius users mailing list <freeradius-users at lists.freeradius.org>
> Subject: Re: EAP Failure Code 4
>
> On Jul 18, 2023, at 9:26 AM, Paul Bone <paul.bone at probitas-solutions.tech> wrote:
>>
>> Most of us are stupidly busy people working on multiple devices and networks who don't necessarily have the time to go through reams of documentation - hence why we might ask quick questions on mailing lists and forums to try and save time as most often someone else has already had the problem.
>
>    So you don't have time to work on the problem, but you expect us to work on it for you?
>
>    With all due respect, I decline.
>
>> I believe this to be Unifi issue as it works again after a reboot, but trying to cover my bases by also asking on the Freeradius list to see if anyone else is having the issue.
>>
>> My question to the list was essentially - what does the EAP Failure Code 4 usually mean? If I can't get any answers to that without sending in full debugs then it will have to wait as I do not have time currently, and of course that is my issue!
>
>    If only there was some kind of "web search tool" you could use.  Oh well.  I guess it's a mystery.
>
>    Alan DeKok.
>
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