Please send the problem detail file to me off-list. If I don't have access to it, it's really hard to reproduce or debug the problem.
it doesn't seem to be any problem with detail.work file. but the skipped packet is always the last request in this file and it somehow is not being read. here is the section for user 'mks539293' which was skipped. I can give you access to a server if you want. ----- new backup section ----- Wed Feb 1 15:28:40 2017 User-Name = "mks854028" NAS-IP-Address = 82.21.11.91 NAS-Port = 8900 Acct-Status-Type = Stop Framed-IP-Address = 10.8.0.146 Acct-Input-Gigawords = 0 Acct-Input-Octets = 10445 Acct-Output-Octets = 20930 Acct-Session-Id = "qkljh1rv5ixf" Acct-Output-Gigawords = 0 Calling-Station-Id = "127.0.0.1" Event-Timestamp = "Feb 1 2017 15:28:40 GMT" Tmp-String-9 = "ai:" Acct-Unique-Session-Id = "70cbf92ce5800b11dbc663e6567ad772" Timestamp = 1485950320 Wed Feb 1 15:28:40 2017 User-Name = "mks193422" NAS-IP-Address = 82.21.11.91 NAS-Port = 8903 Acct-Status-Type = Start Framed-IP-Address = 10.8.1.146 Acct-Session-Id = "esvso4ql5cm5" Calling-Station-Id = "127.0.0.1" Event-Timestamp = "Feb 1 2017 15:28:40 GMT" Tmp-String-9 = "ai:" Acct-Unique-Session-Id = "bb49875a2a7cd388a2ddecdfa6a0199a" Timestamp = 1485950320 Wed Feb 1 15:28:40 2017 User-Name = "mks539293" NAS-IP-Address = 82.21.11.91 NAS-Port = 8884 Acct-Status-Type = Stop Framed-IP-Address = 10.8.0.62 Acct-Input-Gigawords = 0 Acct-Input-Octets = 25093 Acct-Output-Octets = 40276 Acct-Session-Id = "daivfc6wehcv" Acct-Output-Gigawords = 0 Calling-Station-Id = "127.0.0.1" Event-Timestamp = "Feb 1 2017 15:28:40 GMT" Tmp-String-9 = "ai:" Acct-Unique-Session-Id = "fcc3dd2a5b00a62e7d6fc0b5f35316a4" Timestamp = 1485950320 ----- new backup section ----- Wed Feb 1 15:28:45 2017 User-Name = "mks47101" NAS-IP-Address = 82.21.11.91 NAS-Port = 8905 Acct-Status-Type = Start Framed-IP-Address = 10.8.1.46 Acct-Session-Id = "xbuvdfahshwo" Calling-Station-Id = "127.0.0.1" Event-Timestamp = "Feb 1 2017 15:28:45 GMT" Tmp-String-9 = "ai:" Acct-Unique-Session-Id = "cc8c54c823d9d1d77f0a9091f88f1685" Timestamp = 1485950325 Wed Feb 1 15:28:45 2017 User-Name = "mks151379" NAS-IP-Address = 82.21.11.91 NAS-Port = 8904 Acct-Status-Type = Start Framed-IP-Address = 10.8.0.146 Acct-Session-Id = "mk5jtwpimom8" Calling-Station-Id = "127.0.0.1" Event-Timestamp = "Feb 1 2017 15:28:45 GMT" Tmp-String-9 = "ai:" Acct-Unique-Session-Id = "ab15d7a4ed688689afd0baa1ea859343" Timestamp = 1485950325