Re: Server logs say users authenticate, but they don't (Now with more details!)

G'day Ernie,

Can you sniff on the AS5300 and ensure the Access-Accept packets are arriving before the 3 second (default) timeout?

Yes, we tried that. The access-accept packets aren't arriving at all!

Does it work if you temporarily disable the Simultaneous-Use check?

No, that doesn't work either.