Sorry to jump in here, but I feel like I have to defend something I believe in now. I haven't read this entire thing, but I can say I have seen this a hundred times. If you cannot read or clearly understand the topic in the extensive documentation provided. Then you need to find someone else who knows Unix or BSD. There is no way anyone is going to give you a simple answer. The FreeBSD/Unix/Linux community provides vast amounts of documentation, research, and help. First look for your answer by going through old mailing lists, type in errors you are receiving in google, or other easy troubleshooting tips. But don't expect to say I can't get it to work and tell me how to make it work. I will admit I am a complete FreeBSD/Unix noob, but I have spent countless hours now playing with the operating system, pulling my hair out, and ready to blow it up. But that frustrating process is the knowledge base I develop in knowing how a particular program works. As far as paying someone or a commercial product. Go for it. 1000% mark up on something that is already free. If you do not have the time, patience, or know how, then by all means this is your best solution. 99% of the companies go look at licensing agreements. You will see a lot of it documents back to what is already Open Source and Free. PS. As an end note it is just as fucking stupid as I post Message of Days for employees that never read it and always ask what are we doing. I can't answer 100's of the same question everyday. That is why the DOCUMENTATION is very well written generally, and lots of time goes into it. Hell you can figure out Unix by just installing the MAN pages and taking the time to play with the commands; then I see you as one of my fellow X-Employees that lied on resume of knowing how to READ something that is right in front of you everyday. So don't expect people not to get pissed face. P. K. wrote:
And Mr. Friendly wrote:
Yes. It's clear you're not willing to pay for FreeRADIUS support, and would rather go with a commercial solution.
Huh? Well, that comment makes no sense but I'll try to squeeze something useful out of it.... Just so I'm clear, because this would be news to me, FreeRadius paid support is available? From where?
It's also clear you're upset that you didn't get immediate answers to all of your questions, for free. There's little anyone can do to solve that problem.
Ah, okay. So you do operate under the "you get what you pay for" philosophy. And BTW Thanks for taking the time to respond to this email with insults and accusations. Does the paid for service come with your snide responses as well? I'd just love to be able to pay real money for the honor of subjecting myself to your charismatic attitude.
--Paul
Paul Kuchinski Network Administrator Smeal College of Business Administration Penn State University
email: pbk105@psu.edu phone: (814)865-0366 fax: (814)865-1845
Alan DeKok wrote:
"P. K." <pbk105@psu.edu> wrote:
Thanks for your reply. Unfortunately, the FreeRadius documentation and support is so abysmal and my experience too limited to make good use of the advice you gave. Each OSS package has its benefits and weaknesses I guess. For instance I've used ISC DHCP server for years and it has stellar support from the programmer, great on-line information and documentation so much so that I can't imagine using anything else.
ISC DHCP has one, maybe two full-time programmers working on it, ISC has 100's of 1000's of dollars in funds to support it, and companies have paid large sums of money to for ISC to write additional documentation.
Perhaps in the future the FreeRadius writer's will realize how useless their software is with the level of documentation and support they are providing and choose to make improvements or maybe they'll just continue to operate on a "you get what you pay for basis."
Yes. It's clear you're not willing to pay for FreeRADIUS support, and would rather go with a commercial solution. It's also clear you're upset that you didn't get immediate answers to all of your questions, for free. There's little anyone can do to solve that problem.
And I will note that I've dealt with many people who've installed multiple servers, commercial and open source. Most say that the FreeRADIUS documentation is more than adequate for their needs.
Alan DeKok. -- http://deployingradius.com - The web site of the book http://deployingradius.com/blog/ - The blog
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