Hi,
So once you enable authentication and the printer fails to authenticate, it won't let you Telnet into the jetdirect card or use the web interface until you do a cold restart (and clear all the 802.1X settings)...
tell me about it! even if you let it onto via a failed auth = okay it still wont go live because it saw EAPOL stuff and therefore wont play any more
You're welcome to open a case as well...
lets help the world out here then. what is best, for us to be added as parties onto that case or for us to open our own case? If you can, off-list, give me your case number then I could raise a case here and things might just get escalated. any further debugging/packet dumps you have may be handy - I've almost had enough of these ;-) (we can do more ourselves if required!) alan