The client does not connect _*_*_*_

I apologize to you for not knowing English well, I live in Argentina and my native language is spanish (I doubt you know Spanish), if you are unable to interpret what I am trying to say is your problem with your gray matter , but please if I express ticket that I am not wrong understanding and can write differently, but stay on the sidelines and do not interfere because the kids have no trouble understanding what I write. thanks.