I seek your support and advice to resolve this incidence relating to the Radius server used for authentification. There is a user created on the Radius that is used by Netcool for the synch with the SAM server. The user authenticates successfully but there is failure of connection on the JMS and http with the error message below when RADIUS is used. · george (admin account) : Found message of type FATALERROR: Probe failed to subscribe for notifications. Caused by: javax.jms.JMSSecurityException: SAM-O Access Violation - knoll (SAM-O account) : Exception in NSHeadResyncIntervalThread - Failed to establish HTTP connection for resync The user created on Radius as below: knoll Cleartext-Password :="airtel!23" Service-Type = Framed-User, Framed-Protocol = PPP, Sam-security-group-name = "SAM-O" Is there any parameters that have to be enabled or assigned for this user to be able to have the functions assigned to it. -- Regards: George Innocent.